Program Assessment

Obtaining the Best Value from Your Document Processes

Millican & Associates' experienced professionals will analyze your information requirements and assess the efficacy of your existing document processes in meeting those requirements. Where a document management program exists, the assessment will identify opportunities for improvement. If no current program exists, the assessment will define your organization's functional requirements and provide the baseline for designing and implementing a coherent program to manage these important business processes.

Document processes channel the flow of information within your organization - the information that allows your organization to anticipate and respond to market opportunities and competitive pressures, as well as to legal and regulatory requirements. In today's economy, the only constant is change. But we all are familiar with the dangerous trap inherent in the statement, "We've always done it that way," and too often a document process continues unchanged long after its justification has changed or disappeared. This legacy not only affects current efficiency, but also the efficiency of related and future processes as they are twisted to conform to existing processes.

A Chance to Refine, Improve, and Grow Your Business

Millican & Associates draws upon our experience in identifying business, legal, and regulatory requirements pertaining to the flow of information to evaluate your document management needs and define your organization's functional requirements. Our in-depth knowledge of document processes enables us to quickly and efficiently discover discontinuities and identify opportunities for refining and improving existing processes.

By itself, a Program Assessment enables your organization to base its information infrastructure on a sound foundation, to strategically plan future investments in your information assets, and to ensure the efficiency of your information flows. Combined with your organization's Records Map, however, a Program Assessment provides you with an unparalleled ability to identify both opportunities and vulnerabilities in your information assets: The Records Map defines what is; the Program Assessment defines what could be and what must be. Using both the Records Map and the Program Assessment, you can determine not only where your document processes are inefficient, but also where they are deficient, and you will have the information you need to take the actions necessary to achieve your vision of what should be.